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UK / EU WAREHOUSES - CONTACT US FOR ITEM LOCATION

Shipping policy

    1. All standard orders are dispatched within 24-48 hours on working days after payment is being captured.
    2. We use post services and worldwide carriers (DHL, TNT, FEDEX) to ship out items worldwide. We also include regional delivery companies (DPD, GLS and other) for items delivery in EU.
    3. Shipping to EU and US is FREE in most cases, but it’s worth to check shipping calculator on shopping cart always.
    4. We can deliver to PO boxes only items using post services with value up to 150 EUR / $160 / £130. If customer has specific demand on delivery, he should contact us before order.
    5. Standard delivery time is 5 business days for EU, 10 - 14 business day for US, and 20 working days for rest of world. Delivery times are NOT guaranteed.
    6. Shipping availability to specific country and shipping price with possible shipping options for any item can be checked using country selector with correct post code in shopping cart.
    7. Customers outside the EU may be subject to import duties and taxes before delivery and they are NOT included in product or shipping price. All custom clearance procedures with all associated charges and processing fees are customer’s liability. If customer refuses to accept the shipment because this reason, customs authorities or carriers may charge us an administration fee, and this fee will be deducted from the customer’s payment amount before refund.
    8. Customer must check package for visible external damages before accepting package from courier. If such damages are identified, it is customer’s liability to make a note about damages on courier’s form of package acceptation.
    9. If customer receives a damaged package or item, he must contact us immediately. Customer must retain ALL shipping packages for inspection by the delivery company. Failure to keep damaged boxes can result in any and all damage claims being denied. Some delivery companies demand official claim from sender and recipient. Customer, as recipient must cooperate in such cases.

    10.We do not ship COD orders.

    11.If buyer has time sensitive orders, he should contact us before making order.

    12.Weekend / holiday orders will be started to process the next business day.

    13.We reserve right to change shipping policy without notice.

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